Order Tracking

Tracking your order

You will receive tracking details once your order has been dispatched.

You can use these details to monitor your delivery and view the latest delivery updates.

If you have not received your tracking information, please contact our Customer Service team.

 

Delivery delays

While we work hard to ensure orders arrive on time, delays can occasionally occur.

If your order has not arrived within the expected delivery timeframe, please contact our Customer Service team and our team will investigate and provide an update as quickly as possible.

 

Missing or damaged deliveries

If your order arrives damaged, incomplete, not working or appears to be missing items, please contact our Customer Service team as soon as possible.

To help us resolve the issue quickly, please provide:

• Your order number
• Details of the issue
• Photographs of any damage, where applicable

We aim to respond to delivery enquiries within 2 working days.

 

Need help?

For any questions about delivery, dispatch or order tracking, please contact our Customer Service team.

Please include your order number in all correspondence to help us assist you more quickly.